The professionalism and competency of this team is second to none
I would like to endorse Shauna Naftel and her team at Freedom Realty for the outstanding service provided when I sold my home in Highlands Ranch. I was referred to Shauna through mutual friends who had successfully sold numerous homes with her assistance. She has 30+ years of home, commercial, investment and land sales experience. This expertise was clearly evident as I entered my relationship with her and the Freedom Realty team.
I have sold several homes in the past and found Shauna’s approach to be refreshing. In our original meeting, she came prepared with a detailed market analysis, yet carefully walked through my home noting every little detail as she formulated our asking price. I found her communication to be truthful, direct and well informed. The information that she provided on that first day helped me to confidently make an informed decision.
As the process proceeded, Shauna stayed in close communication. She shared the names of her team and of those who would be a part of the selling and closing process. I heard from her and her team often, as they kept me informed on each step along the way.
Much to my surprise, my home was under contract in less than a week at full asking price. Shauna’s approach to negotiating the sale was unlike any that I’ve experienced in the past. She took time to understand the buyer’s perspective and worked closely with their realtor to assure that things went smoothly. Yet, there was never a doubt that she was representing my interests.
There were a few small issues along the way, yet Shauna and her team were very creative in quickly finding resolution and kept the process moving forward. I felt completely informed while Shauna’s team handled it all in a professional and proficient manner. Their oversight was consistent throughout the process and I felt that they watched over my home as if it were their own.
A few short weeks later, I was sitting at my closing, 10 days prior to the original closing date. I couldn’t believe that it had been a seamless experience, resulting in the outcome that we had discussed on the first day that we met. The professionalism and competency of this team is second to none in my opinion, and I would absolutely recommend them to others. I would also use them again in the future should the need arise.
…the best interests of the client always come first
I have known Shauna for five years as an employer when I worked with Freedom Realty, and as a client when I dealt with my house purchase and refinancing, and as a friend.
One thing is certain in all of my dealings with Shauna is that she truly has the best interests of her clients/contacts in the forefront of her thoughts and actions at all times. Her skills and knowledge in the Real Estate market always provide a sound basis for decision-making, and a firm grasp on every situation certainly helps clients or contacts to make sound judgements.
A good example of her unselfish approach and supportive actions is with my most recent house situation. My requirements were initially to sell the house because I was delinquent in my payments and foreclosure loomed on the horizon. Whilst Shauna took on the task of trying to sell the property, she was also constant in her endeavors to work with a selling price that was good for me, educate me in short sales and their benefits/costs, and continually encourage me to diligently pursue a loan modification application. As a result, I did secure a loan modification and am able to keep the property. But, despite not securing a commission on the work, it is only through her support, encouragement and continual positive efforts that this outcome was realized.
For anyone having dealings with Shauna and Freedom Realty, this level of service and support will be standard, because her philosophy is that the best interests of the client always come first.
May 2, 2016
My wife and I have known Shauna and worked with her for many years. She has managed our investment properties as if they were her own and has a cadre of professionals at her disposal to meet all our needs.
Shauna also sold a home for us while we lived overseas, arranging work and renovations seamlessly while achieving phenomenal results – setting a new market high for price in the neighborhood. We trust her integrity and judgement implicitly.
Shauna is a “problem solver” who gets things done. Her strength is “Active Listening”. I describe her as a Quiet Storm!
You’ll wonder why you ever used anyone else.
May 1, 2016
We have had the privilege of knowing Shauna Naftel/Freedom Realty for nearly 13 years. She is not only a personal friend, she is also an expert in the Real Estate business. Shauna is a consistent advisor we have found overwhelmingly valuable in making our decisions selling and buying homes. Shauna has her finger on the pulse of the environment and has developed and maintained the professional networking relationships necessary to provide her clients with all available properties that fit each individuals needs and requirements.
We decided to sell our property in January, 2012 in a very down market, due to her expert skilled advice, strategic marketing and smart pricing, we were able to sell our home for top dollar in the history of our neighborhood, raising the property values for others to sell and make the profits necessary to buy our next home. It was a remarkable accomplishment considering the many foreclosures in our area during that period of time. Shauna paid personal attention to every aspect of the deal and was present during inspections, appraisals, etc. We are now living in the home of our dreams all due to Shauna and her specialized business practices.
We recommend her highly and are completely confident she would be a tremendous advocate with every client who is privileged to work with her.
August 25, 2017
Shauna Naftel, her company, Freedom Realty MB, and her staff have provided excellent service in the marketing and sales of 32 of our foreclosed properties over the last few years.
I can honestly and without reservation recommend their service. Shauna is thorough, personable, communicative and conscientious, and possesses a broad real estate knowledge that I find unique to the industry. I am told she has worked with some of the largest real estate holders in the State and it shows. She is a deal maker and a problem solver!
Shauna’s staff is resourceful and diligent and compliments her knowledge.
I recommend Shauna’s services to you for any of your real estate needs.